WELCOME TO THE OFFICIAL ALPINE CROWN BRAND STORE

FAQs

  • The size/color of the product I ordered does not suit me. Can I exchange it for another one? 
    Within 14 days from the date of delivery, you have the right to send back the product that does not meet your expectations. Once we have received your parcel, we will send you a refund within 14 days. 

    Within the European Union an UPS return label will be attached to the package. All products purchased on helikon-tex.com should be sent back to the address:  

    Helikon-Tex,  

    ul. Zachodnia 9  

    Błonie 55-330 Miękinia, Polska. 
  • What size to choose?
    Within 14 days from the date of delivery, you have the right to send back the product that does not meet your expectations. Once we have received your parcel, we will send you a refund within 14 days. 

    Within the European Union an UPS return label will be attached to the package. All products purchased on helikon-tex.com should be sent back to the address:  

    Helikon-Tex,  

    ul. Zachodnia 9  

    Błonie 55-330 Miękinia, Polska. 
  •  I bought your clothes from a military store, my zipper broke. What should I do?
    Within 14 days from the date of delivery, you have the right to send back the product that does not meet your expectations. Once we have received your parcel, we will send you a refund within 14 days. 

    Within the European Union an UPS return label will be attached to the package. All products purchased on helikon-tex.com should be sent back to the address:  

    Helikon-Tex,  

    ul. Zachodnia 9  

    Błonie 55-330 Miękinia, Polska. 
  • Can you add the product to the order I placed?
    Within 14 days from the date of delivery, you have the right to send back the product that does not meet your expectations. Once we have received your parcel, we will send you a refund within 14 days. 

    Within the European Union an UPS return label will be attached to the package. All products purchased on helikon-tex.com should be sent back to the address:  

    Helikon-Tex,  

    ul. Zachodnia 9  

    Błonie 55-330 Miękinia, Polska. 
  • The size/color of the product I ordered does not suit me. Can I exchange it for another one? 
    Within 14 days from the date of delivery, you have the right to send back the product that does not meet your expectations. Once we have received your parcel, we will send you a refund within 14 days. 

    Within the European Union an UPS return label will be attached to the package. All products purchased on helikon-tex.com should be sent back to the address:  

    Helikon-Tex,  

    ul. Zachodnia 9  

    Błonie 55-330 Miękinia, Polska. 
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